At Paymaart, the privacy of our Data Subjects’ Personal Data is of utmost importance to us. We have, therefore, developed this Privacy Policy to explain your privacy rights regarding our collection, use, sharing, and protection of your Personal Data when you visit our website, premises, or use our digital platforms.
This Privacy Policy is our commitment to your privacy on all our platforms. It is designed to provide information regarding our privacy practices and help you understand how we handle your data.
KYC Registration Information: When you register to use the services offered on our digital platform, we will collect Personal Data that is necessary to onboard you such as your name, selfie photograph, photo-capture of identity card, email and physical address, mobile phone number and (where applicable) debit/bank card details. We may require you to provide additional personal details as you use our services.
Transaction Information: When you use our digital platform to send and receive money, make purchases from merchants, pay bills, and deposit & withdraw cash, we collect information about the transaction, as well as other information associated with the transaction such as amount sent or received, amount paid for products or services, merchant information, including information about your device and geolocation.
Participant Personal Data:When you use our services, we collect Personal Data about the other participants associated with the transaction. We collect Personal Data such as name and financial account information about the participant who is receiving money from you or sending money to you.
Information from Other Sources: We may collect information from other sources, such as our social media platforms when you reach out to us to lodge a complaint about our services. However, we will only ask for information required to help us be of service to you.
Other Information We Collect Related to Your Use of Our Website, Mobile Application or Services: may collect additional information from or about you when you communicate with us, contact our customer support teams or respond to a survey.
We collect your personal data to provide you an efficient and secure customer experience. We process your information to:
We may share your Personal Data or other information about you with others for the following reasons
Cookies are small files placed on your device’s browser that enable the website to identify your device as you view different pages. Our website uses only encrypted session cookies which are erased either after a predefined timeout period or once the user logs out of the platform and closes the browser. Session cookies do not collect information from your device. They will typically store data in the form of a session identification that does not personally identify the user.
We take the security of your Personal Data seriously and use technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorized access, disclosure, and alteration.
If your Personal Data changes or is incorrect or if you no longer desire our services, you may correct, update, amend, delete, or remove it by making the change on our member information page or by emailing us at contactus@paymaart.com.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and indicating the date of the last update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your Personal Data.
For any concerns regarding this policy, contact PaySimati at:
Our Data Protection Officer is responsible for overseeing our data protection practices. You can reach our Data Protection Officer at dpo@paymaart.com for any concerns regarding your Personal Data.
This Privacy Policy is governed by and construed in accordance with the laws of Malawi. Any disputes arising under this Privacy Policy shall be resolved in the courts of Malawi.