How to Register

  1. Grab PaySimati (for customers) or PaySimati-Agent from Google Play Store. iOS gang, you’re looking for Paymaart on App Store.
    If PaySimati on the Google Play Store says "not available in your country", you can resolve this by changing your Google Play country Learn More.
  2. Don’t forget to download Google Authenticator (GA) too – it’s your digital bodyguard!
    Pro tip: Link GA to your main Gmail account. Trust us, it’s important!
  3. Fire up PaySimati/Paymaart and hit that ‘Register’ button. Let the app access what it needs – we promise it’s not being nosy!

  1. Drop your names like it’s hot! First, middle, last – the whole shebang. No middle name? No stress! Just pop in an initial.
  2. Time to verify that email address:
    • Enter your email and tap ‘Verify’
    • Check your inbox for a one-time passcode (OTP)
    • Enter the OTP in the app
    Basi! One-and-done, then forget that OTP ever existed.
  3. Time to verify that email address:
    • Use the number of the phone you’re registering on
    • Don’t forget the country code (+265 for Malawi)
    • Tap ‘Verify’ and wait for an SMS with another OTP
    • Enter this OTP in the app
    Zatheka! This OTP is also a one-hit wonder.

    4. These are your secret weapons for PIN/password recovery. Keep ‘em on the down-low!

  4. Security question time! Pick 3 out of 4 questions and answer them. These are your secret weapons for PIN/password recovery. Keep ‘em on the down-low!

  1. Give those Terms and Conditions a quick once-over, tick the box, and hit ‘Submit’. You’re basically a legal expert now!
  2. Check your email for your PaySimati/Paymaart ID and PIN. These are your digital keys – guard them like your secret TikTok dance moves!

  1. Time to log in! Use your fresh PaySimati/Paymaart credentials. Choose your username style: phone number, Paymaart ID, or email address.
  2. Let’s set up that Google Authenticator:
    • Copy the PaySimati/Paymaart code
    • Open GA, tap ‘+’, then ‘Enter a setup key’
    • Name it something cool (like “MyMoneyMoves”)
    • Paste in the code, select ‘Time-based’, and hit ‘Add’
  3. GA will spit out a 6-digit code. It changes every 30 seconds – it’s like a digital chameleon!
  4. Back to PaySimati/Paymaart:
    • Tap ‘Continue’
    • Enter the 6-digit GA code
    • Pro move: Copy-paste to avoid typos
    • Hit ‘Finish’ and you’re at the KYC Registration page

  1. Choose your KYC flavour:
    • Malawi citizen? Pick between:
      • Simplified KYC (300,000 MWK monthly limit)
      • Full KYC (750,000 MWK daily limit)
    • Non-Malawi citizen? Full KYC is your only option
  2. Address time! Start with your street name and pick from the auto-complete list. Easy peasy!
  3. ID check:
    • Full KYC? Snap a pic of your National ID or passport
    • Simplified KYC? Any listed ID will do
    • Everyone needs a selfie! Follow the rules – we want your best angle!
  4. Non-Malawian? We need your passport and visa deets too.
  5. Personal info sprint:
    • Gender and birthday (make sure it matches your ID!)
    • What you do for a living
    • Where your money comes from

Hit ‘Save and continue’, then ‘Finish’. Chabwino!

  1. Our team will check out your info faster than you can say “PaySimati”!
    • Approval usually comes in hours, sometimes minutes - We’ll slide into your email with the good news
    • If we need more info, we’ll let you know

Zatheka! You’re all set to load up your PaySimati wallet and start flexing those financial muscles. Time to show your friends how money-smart you